how to remove user name password departement id on canon image runner

1) Go into Service Mode by hitting [Additional Functions Key->#2 and 8 Keys together-then>Additional Functions Key]
2) Select [COPIER]
3) Select [FUNCTION] (One of the buttons across the top of the LCD)
4) Select [CLEAR]
5) Scroll to screen two of the LCD using the Right arrow key.
6) Select [PWD-CLR]
7) Hit [OK]
8) Hit the RESET button twice in order to return to the Main LCD Screen. This will turn off the Department ID Management feature on the machine (without deleting the configured Department IDs and Passwords) and will clear out (delete) the System Manager ID and Password.

It might be necessary to Power the unit Off and then Back ON.


If needed after following above............................................. .
To delete one or more Dept. IDs, follow the steps below:

1. Press Additional Functions from the Control Panel.
2. Select System Settings.
3. Select Dept. ID Management.
4. Select Store Dept ID/password.
5. Select the Dept. ID you want to delete and select Erase.
6. Select Yes to erase the Dept. ID.
7. Click Done 3x to return to the main screen.

NOTE: If you do not know one of the Dept. ID and password, you must know the System Manager ID or you can set one up.
If you do not know the System Manager password either, you then can delete the System Mgr password in service mode.